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Seven Pines FAQs

We are always happy to answer any questions you may have! Here are some common ones:
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  • What roast blends do you offer?
    Light Roast or Loblolly Pine Medium Roast or Foxtail Pine Dark Roast or Black Pine Decaf Roast or White Pine
  • How much do your bags cost?
    Our 4oz Sample Bags are $6 and our 12oz bags are $16
  • Do you offer monthly subscription plans that deliver?
    Yes! We offer bi-weekly and monthly subscription plans with the option of whole beans or ground coffee.
  • What Makes Seven Pines Coffee Co.'s Roasting Process Unique?
    Dive into the heart of our roasting process where each bean is transformed under the watchful eyes of our expert roasters. Learn how our technique differs from others, focusing on small-batch roasting for optimum freshness and flavor profile development, emphasizing the natural characteristics inspired by the pines around Sour Lake, TX.
  • Is There a Difference Between Whole Bean and Ground Coffee?
    Keeping coffee in whole bean form slows down the oxidation process that causes beans to be stale. While we recommend buying whole beans and grinding on demand before each brew, we understand that this is not for everyone.
  • How Does Seven Pines Coffee Co. Source Its Beans?
    We buy our coffee beans from importers who are committed to ethically sourcing the highest quality coffee beans, supporting sustainable farming practices, and building strong relationships with coffee growers around the globe.
  • Do we offer Bulk Pricing?
    Coffee sold in 5lb. bags will be considered for bulk discount. Contact us if you're interested in going down this route.
  • What is your return/shipping policy?
    Damaged Goods? We've Got You Covered! If your coffee arrives in less-than-perfect condition, we're on it. Just reach out to us, and we'll make it right. Whether it's a replacement or another solution, your satisfaction is our top priority. ​ Not to Your Taste? Let's Find Your Match! We recognize the unique and varied palates of our coffee community. If the coffee you chose doesn't hit the spot, don't worry. Contact us with your feedback, and we'll guide you to a roast that might just be your new favorite. ​ Contact Us For any concerns or to initiate a refund or exchange, please get in touch with our customer service team. We're here to ensure your Seven Pines experience is nothing short of exceptional. ​ Thank you for choosing Seven Pines Coffee Co. - where your coffee journey matters to us.
  • How do I make a change to my subscription?
    All you need to do is log in to your Seven Pines account at the top of our home page, navigate to subscriptions, and from there you can cancel your current subscription. If you would like to change your roast choice, do it at this time to resubscribe to the new flavor of your choice.
  • Can I subscribe to have multiple flavors delivered?
    Currently, at this time you can choose one flavor and how many bags you would like in either 12oz, 4oz, whole bean or ground. If you would like another flavor as well simply complete that subscription and begin a new one.
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